$14 Flat Rate Canadian Shipping | Retail Hours: Wed-Sat 11-4 or by chance/appointment for In Person Shopping! 42 Erie St Stratford

Live Sale Rules and Everything You Need To Know

Live Sale Rules
Here's everything you need to know to participate in a Desiree Dawn Designs Live sale!
This is my first run through, I'll do my best to update this post as new things come to light. 
Live Sale Rules
By participating you agree to all of the rules as follows:

1. To claim an item comment “sold/mine and the item code/price” Eg. “Mine. 17H” Please keep in mind there is a lag, so if you’re claiming an item or asking a question it really helps if you are specific.

2. If you comment to claim an item you are committing to purchasing that item! No put backs or swaps during nor after the sale.

3. The item goes to whoever's comment came in first on MY end. I will respond to your comment/confirm who got the item according to who’s comment shows up first on my screen.

4. Payment is due within 24 hours of listings being posted.

5. Shipping is additional and will be calculated at checkout. I am offering $10 flat rate shipping in Canada on a trial basis, please do NOT select free shipping on orders $100 up, this is for regular website orders and not applicable to large live sale stone orders. (Sorry, I'm not Amazon guys, I try to do what I can to help you out though!)

6. Free curbside pickup in Stratford is available, as well as free local delivery on orders $25 and up.

7. Intentional failure to pay for your items will result in you being blocked from my account and from future sales and trunk shows.

Payment instructions:
Listings will be posted to my website within 24 hours of the sale.

When all the listings are up I will post to both my feed and stories.

You will not be individually notified or chased down for payment. If you think you’ll forget please turn on post notifications or set an alarm to remind you. With that said, if you’re having issues navigating please send me a DM and I will either walk you through it or send you the link.

Doing things this way saves a ton of time so it really expedites the process which means everyone gets their crystal babies sooner!

I will not pack your order until it’s been paid for. I pack orders on a first come first serve basis after payment has been received.

To purchase your listing:

Click on the link in my bio

Click Shop Online to go directly to my website

Click Live + Trunk Show Sales

Click the current sale date

Find the listing with your name on it

Please purchase within 24 hours

You can add your custom listing to your cart AND other items and pay all at once. You don’t need to ask me to add something to your order unless it is not listed online yet.

If you're having any trouble please send me a message and I'll do my best to help you out! This is a newer thing for me, and I'm sure there will be some kinks along the way but I'm doing my best to learn as I go. If you have any suggestions or feedback please let me know, I'd love to know what I can do to create a more enjoyable experience for you.

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